Baja California Sur | Riviera Maya
Property Management
Systematic Management for STRs
For Short term rentals
Gain peace of mind with expert care for your property
PROFIT
Maximize profits from your vacation home
SIMPLE
Leave the set-up and operation to us
SAFETY
Whenever your property is booked, you can rest easy that it is insured
CONTROL
It is your property, and you´ll always have booking priority
WHAT'S A STR?
A short-term rental, or vacation rental, is the renting out of a furnished home, apartment or condominium for a short-term stay.
ABOUT
We are a company based in Mexico. With professionnal knowledge in property management, tourism, hospitality, marketing and digital tools, we systematically manage real estate assets to maximize our client's profits. We have presence in the most desired tourist destinations in Mexico.
Benefits of having a Property Manager
More than ever, guests prefer bigger rooms, better equipment, a fully-equipped kitchen, more privacy and better price in comparison to a hotel room. This means there is a great opportunity for property owners! However, STRs also come with a lot of responsibilities: getting good reviews from guests (renters), and demand of your time and energy. We help turn your investment into a real passive income.
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Reduce the time, effort and headache that goes into managing a vacation rental like constantly answering travelers' inquiries!
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Have a professional point of contact for all guests’ concerns, questions and needs.
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We work hard to keep your property booked, and with the right kind of guests.
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We give you easy access and control over the income from your rental.
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Have professional support and legal advice regarding STRs in Mexico.
Here is how it works
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SO, whether or not you have rented your property before as a STR, we help you with all the hassle at a minimum risk, with great benefits.
WE work with you to get your property guest-ready in order to maximize your profits get you the best reviews, resulting in higher rental rates.
LISTING your property with us means that people will be able to book your property through five different platforms, that all sync, in real time. We are a Multi-Channel Manager which means that through our system we broadcast your property inventory to multiple channels, and keep all of the information in "sync" between the channels seemlessly. We only work with the most popular channels to rent your property, to make sure that time invested, is money returned.
Home owners, property managers and partners in the industry of hospitality have seen a 26% increase in profit their first 6 months with us. Our time-tested methods result in real increases for our clients, and we can't wait to do the same for you.
Property Management Services
Property Management Services
SEO
PPC
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MARKETING
Marketing and ongoing promotion of your home through PPC google ads, Social Media Ads and SEO
SUPPLIES
Bath towels, hand towels, toilet paper, hand soap, shampoo, body wash and water, we provide everything as a part of our service
DECOR & REMODELING
Our job is to furnish with you and within your budget to make sure it appeals to the highest number of potential bookers
CONCIERGE
Premium concierge services for guests, and management of exceptional experiences. Everything from running errands to orchestrating luxury services like charters, transportation, tours & unique experiences
MAINTENANCE
Regular professional maintenance services and inspection of your property
FINANCIAL REPORT
Receive a financial report every month with all of the information from your STR.
Simplify your life and worry less
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FINANCING
Financing at a fixed-rate, fixed-term loan based on the equity of your STRs income, which you pay back in monthly installments
LAUNDRY
Washing linens off site is more efficient and cost effective for home owners
COMMUNICATION
In-house travel advisors to answer any inquiries from guests pre- and post-stay. We handle 24/7 claims, refunds, collect security deposits & reviews
CLEANING
A home that is clean enough for you to live in is not necessarily ‘clean’ enough for paying guests, we provide professional cleaning for your space
CRAFT LISTING
We create a successful, persuasive listing or perfect the one you already have to make sure we really are encouraging browsers to book
PHOTO & VIDEO
Photos and videos that convert are our specialty. Showcase your property with a real vacation rental aesthetic and stunning drone videos
STR´S Property Management Plans
TRAIL
15%
COMMUNICATION
MARKETING
CLEANING
CRAFT LISTING
BASIC
20%
COMMUNICATION
MARKETING
CRAFT LISTING
CLEANING
SUPPLIES
LAUNDRY
PHOTO
PREMIUM
25%
COMMUNICATION
MARKETING
CRAFT LISTING
CLEANING
SUPPLIES
MAINTENANCE
LAUNDRY
PHOTO
CONCIERGE
ASSOCIATE
40%
FINANCING
COMMUNICATION
MARKETING
CRAFT LISTING
CLEANING
SUPPLIES
MAINTENANCE
LAUNDRY
PHOTO
VIDEO
CONCIERGE
FINANCIAL REPORT
For Basic, Premium and Associative plans an additional Cleaning Fee will be charged to guests per booking
Property & Rental Management Plans
For Basic and Premium plans an additional cleaning fee will be charged to guests per booking.
For premium plan the following charges are not included: Domain, hosting, email, CRM, web mastering.
What Home Owners & Partners are Saying
JORGE LOY
LA PAZ BCS
I signed up for the "trial" plan and tbh they´ve gone further several times and saved the day about things that are my responsability so that our guests always have the best staying experience. I highly recommend T&H, very professional service.
MONICA SAMANIEGO
LA PAZ
I am very happy with the experience and results I have seen with the management of my three properties. They are always there making sure guests have everything they need, the maintenance to my properties is great, the cleaning is perfect and it is always easy to have good communication with their team in case of unforeseen events
CHARLOTTE AUTRY
TULUM
I am from France but I live in La Paz. I travel a lot for business. I was doing Airbnb on my own and decided to give it a try with T&H, this little change in my life made a huge difference and now I even make way more money, they just know all the tricks. I have also partnered with them now and everything has been done with transparency and professionalism.
JOSE M. MARTINEZ
LOS CABOS
I hired their services few months ago and I feel totally satisfied with our working dynamic, they do full management of my property, cleaning, communication, check in and check out, everything has worked out for me. I have good communication with them and I also see that communication with guests is great which makes their experience better.
I found T&H in the most unexpected way and now they have become a key ally to continue enjoying everything I love with the confidence of knowing that my properties are in great hands. I have generated through them returns above what I knew about the vacation rentals market. I live in USA and they run my building in Tulum downtown.
LUZ CONTRERAS
TULUM
Other Services Provided
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INTERIOR REMODELING & FURNISHING
This service was designed for those who are seeking our management services, but also are looking to improve the value of their home's aesthetic. We work with your vision and budget for your home and combine what we know about the market to bring you excellent results. We care about every penny and are passionate about finding the best solutions, the most creative ones, and the styles to keep you competitive and on trend. Our design consultant has a creative background working all over Mexico, and knows what guests are seeking in a vacation space. For examples of our work, be sure to check out our listings and get an idea of the kind of design we can do for you!
DEEP & ROUTINARY CLEANING BY EVENT
Cleanliness in a vacation home is the most important aspect in the STR industry. No matter the features of the house, the location, the price... if a house is not properly clean guests will not be satisfied. We know what is important to guests and have the professional knowledge to solve any cleaning challenge. Know that your home's surfaces are safe with us: whether concrete, marble, granite, fabric, or technological equipment, we know exactly how to clean it.
We automate the cleaning schedule directly from your listing. Any time you have a guest check out, our cleaning crew will be there without you having to lift a finger.
PROFESSIONAL PHOTOGRAPHY
Due to the fast growth of the STR industry, professional and amateur photographers have jumped into the business and offer their services, sometimes with the wrong idea about what makes browsers want to book. The market has created an specific niche in photography, but it is not the same to photoshoot a home with the purpose of using the material for real estate purposes as it is to use it for vacation rentals. There are very few experts out there. With high conversion rates, and 30 (and counting) rentals, we are one of them. Trust the experts and make your property listing stand out from the rest.
PROFESSIONAL VIDEO
We specialize in offering this service for five different uses:
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Real Estate
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Vacation Rental
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Experiences (trending)
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Touristic activities
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Boutique hotels industry
Videos that convert is what you need. Stop investing your time, money and energy in getting material that won´t really sell. It is not just about wowing your public, the goal is to convert those browsers into bookers.
PROFESSIONAL COMMUNICATION
If you are reading this you probably already know that communication with guests can be as time consuming as having a full time job. Sometimes, you don't have the energy, the mood or the internet connection that maintaining an effective and assertive communication requires with guests to get good reviews. We know, and understand and we got your back. We also know that trusting your partner, friend, relative or neighbor is an idea quickly realized as less ideal than you originally thought. Now you can have trained and professional travel advisors to make your life simple again.
HOSPITALITY INDUSTRY PARTNERSHIP
Is on a mission to redefine rental management in Mexico with top-notch hospitality practices, unrivaled business flexibility, and a passion for win-win business strategies. We believe in the phrase: "team work makes the dream work". Whether you are a boutique hotel, an apartment/condos complex owner, own several homes in different locations. or maybe you have ranch/project in the country and want to make it work, we have a custom made solution for you and your special needs.
Let´s talk business!
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